Welcome to LumosEira. We are dedicated to providing exceptional service for all your fashion needs in Tops, Shorts, and Matching Sets. Your satisfaction is our priority. Please find the most suitable way to get in touch with our customer support team below.
Customer Support
For any inquiries regarding your order, our products, shipping, returns, or general questions, our support team is here to assist you. We strive to respond to all messages promptly.
Email: [email protected]
Please include your order number (if applicable) in the subject line to help us serve you faster.
Our Office
LumosEira Inc.
123 Fashion Avenue, Suite 450
San Francisco, CA 94107
United States
Please note: This is our corporate office address. For returns or exchanges, please refer to the instructions provided in our Returns & Exchanges Policy. We do not accept walk-in visits or returns at this location.
Before You Contact Us
You might find an immediate answer to your question in our comprehensive help sections:
What to Expect
We typically respond to all email inquiries within 1-2 business days. Response times may be slightly longer during major sale periods or holidays. We appreciate your patience and understanding.
Thank you for choosing LumosEira for your wardrobe essentials.